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Matching the right staff with the people we support is part of our recruitment process this helps to ensure excellent working relationships are developed to assist with recovery and personal objectives of our participants.


New Engagemen Process

If you are an active, fun-loving, optimistic individual who is passionate about helping people to manage their own lifestyles and live the life they choose by supporting individuals to meet their goals, we want to hear from you!

What can we offer you?

A rewarding career in a growing service sector with an attractive remuneration package and the opportunity to have a positive impact on peoples’ lives. A comprehensive induction program, flexible working hours, a great supportive team environment with ongoing training, support and development.

Stage 1

Complete the online application by clicking on the apply now button at the bottom of this page or send your application to our recruitment team via email to or call our head office on (02) 4973 5722 to find out more.

Working with NDIS participants requires employees to hold certain mandatory documents including a First Aid certificate, a NDIS Worker Check and a NDIS Support Worker Orientation Certificate.  If you don’t hold these documents, you can continue to apply for the role, and we will send you through the links to commence the application for the mandatory documents.  If you do have the documents, send them to with a copy of your resume.


Stage 2

Once we have received your application and mandatory documents, we will review your application.  If you are suitable to proceed to the next stage of our recruitment process, we will contact you to discuss your application and let you know a little more about ESS including what it’s like to work with our great team.


Stage 3


When you are invited to an interview it could be either in a group setting or an individual interview. We know interviews can sometimes be a little scary, but we try to make them casual and fun. Interviews are an excellent opportunity for you to learn more about ESS and the openings we have available as well as a wonderful chance for us to get to know more about your career experience.  After the interview, we will ask you for two referees that we can call.

Stage 4


Once we have contacted your references, we ask that you complete an online course named Complex Behaviour ESS Foundation Training. The modules in this course will help you to understand the work we do, the systems we use and the participants we support. Once you have completed the online orientation, we will invite you to attend a face to face session to further assist you in your new role. We want you to succeed and due to the complexity of the participants we support this face to face session will include lots of information from our clinical team as well as some self-defence and safe restraint training to help prepare you for your new role

Stage 5


Congratulations, now you are ready to sign your employment paperwork and study the Behaviour Support Plan for the people we consider you would be most suited to support.


Please note that any potential offers of paid employment (permanent and casual) will not be made until after you have participated in all steps of our recruitment selection process.

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