We want the best possible outcomes for our participants, their families and guardians, and our carers.
BENEFITS OF THE SERVICE
At ESS we provide tailored solutions for people with complex support needs. To achieve our mission of supporting those with high complex needs to build life skills and achieve their goals we have an amazing team of highly skilled and professional staff combined with partnerships with external resources to ensure we can exceed the needs of both our participants and their families and guardians. We are committed to providing the highest quality of care possible.
Our solution is tailored to meet the unique needs of each individual we support. We understand that every person is different, and we work closely with families, carers, and support coordinators to develop a plan that suits each individual's needs.
Our support staff are trained professionals who are passionate about what they do. They have the experience and skills necessary to provide quality care and support to those with complex needs. Our staff share our values, and they driven by our mission and vision to ensure all our participants can life their lives to the fullest.
Partnered With Housing Providers
In order to provide the level of care that our participants require in a safe and secure location, we have partnered with a housing provider that builds specialised homes which suit a diverse range of needs.
Partnered with Behaviour Support and Quality & Practice Practitioners
Behaviour support, Quality and Practice are all essential components of the care we provide. That is why we have formed partnerships with leading practitioners in these fields to ensure that our participants receive the best possible care and support.
Day Programs and Activities
We offer a range of day programs and activities to keep our participants engaged, stimulated, and socially connected. Our programs are designed to meet the unique needs of each individual, and we work closely with families and support coordinators to ensure that each program is tailored to suit their needs.
We provide transportation services to ensure that our participants can access the community and participate in activities and programs. Our vehicles are specially adapted to accommodate those with complex needs, and our drivers are trained to provide safe and comfortable transportation.
WHS & Legal
We take workplace health and safety seriously as well as all other relevant NDIS legislation and have implemented robust policies and procedures to ensure the safety of our participants and staff.
We regularly review our practices to ensure that we are meeting the highest standards in WHS
Our maintenance partner is always available to take care of all required maintenance and repairs to ensure that our participants' homes are safe, comfortable, and functional.
We've developed a state-of-the-art CRM platform to ensure that we are providing the best possible service to our participants. Our staff use this platform to manage all aspects of their roles efficiently, as all the information they need is on hand whenever they need it.
RESPONSIVE - FLEXIBLE
We are agile and innovate best-practice solutions and services for our participants. “We look for processes to make it happen, not the reasons why it can’t.” We will explore all avenues. Continually reinventing the term “industry leaders” by pushing the boundaries of what is the best possible care available.